Tuesday, January 26, 2010

Keyless car systems confuse drivers, raise safety questions

Old-school car keys appear headed for extinction, as automakers rush to install wireless systems that allow drivers to unlock their doors and start their engines with an electronic fob that they never have to take out of their purse or pocket.
Introduced less than a decade ago on luxury models, the push-button systems are rapidly spreading to all segments of the market, including bargain-priced Kias. The number of models with them as standard or optional equipment has quadrupled in the last five years.

Many drivers don't fully understand how the systems work, however, leaving them vulnerable to potentially serious safety problems. In complaints to federal regulators, motorists have reported that they were unable to shut down engines during highway emergencies, including sudden acceleration events.

In other cases, parked vehicles accidentally rolled away and engines were left running for hours without their owners realizing it. And although traditional keys all work the same way and are universally understood by consumers, automakers have adopted different procedures for using the keyless ignition systems.

As a result, owners may not know how to operate their own cars in an emergency, let alone a rented or borrowed car.

The sleek Infiniti G37 Cindy Marsh bought last August was the car of her dreams, but the keyless system gave her trouble. To get the engine started, she would sometimes have to tap the power button repeatedly. Sometimes it wouldn't start unless she opened and closed the car doors, said Marsh, who lives in Columbus, Ohio.

She eventually adapted to the system's quirks but said that even now she isn't sure how to shut off the engine in an emergency.

"Where you have a second to make an emergency maneuver, you shouldn't have to search around for the right procedure to use on a switch," said Henry Jasny, general counsel at Advocates for Highway and Auto Safety, a nonprofit group based in Washington, D.C., that pushes for laws to make roads safer.

The risk is considered serious enough that federal regulators and an auto industry trade group are looking at adopting standard procedures. All of the systems rely on a similar architecture that uses a fob: a small transmitter that communicates with the vehicle's computer. The fob can open door locks when the owner approaches the vehicle, and the engine can be started with the push of a button on the dashboard.

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